Supervised contact and family support in London
Where families flourish together
Our experienced social workers and dedicated staff help children stay safely connected with the people who matter to them, through supervised contact, handovers, transport and tailored family support.
- DBS-checked staff
- Qualified social workers
- Open 7 days a week
Referrals from courts, CAFCASS and local authorities
Self-referrals from parents are welcome too.
Working alongside
- Local authorities
- Family courts
- CAFCASS officers
- Solicitors
- Contact centres
- Parents and carers
A floating service across London
Contact takes place in the community, close to the family.
About us
Keeping children safe while families stay connected
Family Integrated Services is a dedicated provider of supervised contact, transport and handover services, helping children keep vital connections with family members they do not live with.
Through a community-based approach and a team of experienced social workers, we protect the safety and wellbeing of children during these important moments, and support families through the complexities of separation with compassion and professionalism.
- Experienced in child protection and court work
- Every staff member DBS checked
- Culturally sensitive, person-centred support
- Clear written reports after contact
Our services
Tailored services for meaningful connections
Each service is shaped around the needs of the family, so every child can keep meaningful relationships in a secure, supportive environment.
Supervised Contact
Safe, community-based contact sessions led by qualified social workers, so children can rebuild and keep relationships with the people who matter to them.
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Transport Services
Specialist, fully insured transport for children living away from home, with trained staff who make every journey calm, safe and reliable.
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Handover Contact
Calm, carefully planned handovers between households, so children move between parents without stress or conflict.
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Independent Social Work Services
Skilled, experienced social work practitioners delivering assessments, reports and direct work for local authorities, courts and families.
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Support Care Work
Compassionate, flexible and person-centred support for children, young people and families at home or in the community.
Learn moreNot sure which service is right?
Talk to our team. We will listen to your situation and recommend the right support for your family.
How it works
A simple, supportive process from first call to final report
- 01
Get in touch
Referrals come from local authorities, courts, CAFCASS, contact centres or directly from parents. Call, email or send the form.
- 02
We plan together
We listen, understand the child's needs and agree arrangements, venues and timings that work for the family.
- 03
Safe, supported sessions
Qualified, DBS-checked staff lead each contact, handover or journey with care, discretion and patience.
- 04
Clear reporting
Supervised contact includes a written report to the paying parent. Extra reports for other recipients are available.
Our core values
The principles behind everything we do
Our values guide how we work with every child, parent and professional, from the first conversation onwards.
Safety and wellbeing
The physical, emotional and psychological safety of children comes first in every interaction and environment.
Family unity
We are committed to restoring and maintaining family bonds, because those relationships shape a child's development.
Integrity and trust
We hold the highest standards of honesty, confidentiality and ethical practice with families, partners and communities.
Respect and empathy
Everyone is treated with respect, understanding and sensitivity to their own circumstances and needs.
Professional excellence
Our staff are highly trained, experienced and committed to continuous learning in child welfare and family support.
Inclusivity and access
We provide fair, accessible services to every family, whatever their background, especially those who need it most.
Testimonials
Families in their own words
A glimpse into the experiences of parents and children who have found comfort, reassurance and stronger bonds with our support.
The transport service from Family Integrated Services has been a game-changer for us. Knowing my son is in safe, capable hands on his way to school each morning eases so much of my worry.
Gary Matter
Transport Services
I was initially apprehensive about the handover contact service, fearing it might be stressful for my daughter. However, the team handled everything with such finesse that it turned into a positive experience for both of us.
Kate Smith
Handover Contact
Your supervised contact services provided a safe space for us to reconnect and build our relationship. The professionalism and warmth of the staff truly made a difference.
Alex J
Supervised Contact
Let us help
Let us be your ally in the journey to family harmony
Whether you are a professional making a referral or a parent looking for support, our team is ready to talk through what your family needs.